Geoff Ramm

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Geoff Ramm is the creator and author of 'Celebrity Service‘, Celebrity Service Superstars, 'OMG Marketing‘ and 'OMG Strikes Back'. He‘s a multi-award winning speaker who has challenged and inspired audiences across six continents to look deeper, think smarter and create better - to stay ahead of the competition. With a genuine passion and an infectious love of his subject, he‘s humorous with original content and will challenge for greater results.
 
With a genuine passion and an infectious love of his subjects, he‘s humorous with original content and personalises each presentation to your theme to ensure lasting impact with high takeaway value.
 
Like you, Geoff Ramm knows that great customer service leads to lucrative, repeat business.  But a greater  experience leads to global recognition.  So how can you design a customer experience that has you talked about for decades to come?   Geoff knows the Jedi Mind Trick to make you craved by your customers and teams, envied by your competitors and raved about in your industry. 
 
In his highly interactive keynotes, you will not only discover out-of-this-world ideas, but will come up with exciting ideas to light up your business and excite your customers.   He’s challenged and inspired entrepreneurs, companies and organisations across six continents to create award winning ideas to outperform the competition. His clients include Emirates, Warner Bros, Metlife, Specsavers and McDonalds.  Oh and his on-stage and on-screen presence as well as his infectious enthusiasm and humour, will have you on the edge of your seats…
 

KEYNOTES

Choose from a TED style high impact 20 minutes through to a expertly crafted 90 minute  keynote.  You will receive the very best and most relevant content for your audience from Geoff’s extensive catalogue of original stories, ideas and techniques.

INTERACTIVE

Follow up an inspiring keynote performance with a fully interactive master class. Imagine having everyone in your team and organisation creating for themselves award winning Celebrity Service Moments?  These engaging sessions will feature the amazing ‘120 Challenges’ which will ensure everyone will look further, create better and  consistently stand out from the competition.  

Geoff's clients include; Honda, British Airways, TATA, SAGE, Tiger Brands, Goldwell and Dixons Carphone. He‘s the youngest ever President of the Professional Speaking Association UK and was recently awarded the PSAE (Excellence) award, as well as being a UK Enterprise Ambassador.

Testimonials:

“A Game Changer” Forbes

“Funny, Engaging, Relevant” Specsavers

“Historic, everyone is still talking about you” Frasers

“Our NPS scores increased 1.8 after 2 weeks of your talk” Tesco Mobile

NSA Testimonial | Customer Experience & Customer Service Speaker | Geoff Ramm - YouTube 

Sara Davies, BBC One Dragon:  DRAGON'S DEN SARA DAVIES | Geoff Ramm Customer Service Speaker - YouTube

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Video/Audio Showreels

Video/Audio Showreels